Stressful day with the long shipping holiday and nothing moving. All my foreign clients are at a bit of a loss as they are not to familar with the holiday and want their stuff. UPS has misrouted countless incoming shipments for me and several of my suppliers leaving me with screaming Customer Service calls which I handle personally. I don't think it's fair to ask anyone else to handle disgruntled people.
The best I can do is keep calm, not raise my voice and continue to apologise to angry persons, even though it is totally out of my control. I have to keep reminding myself that I can only do what is possible, but am still stressed (I'really hate it when my body won't listen to my mind).
Anyway, deep breathes, and one hard core workout tonight will help.
On the positive side I have been able to do damage control and save all effected orders by upping shipment, free shipping etc meaning no lost customers and everyone gets their stuff by the time they need it. Course my company, means it's out of my paycheck. *sigh*