Vegan Bodybuilding & Fitness

Healthy Food Defines You
It is currently Fri Oct 24, 2014 9:52 am

All times are UTC - 5 hours




Post new topic Reply to topic  [ 11 posts ] 
Author Message
 Post subject: trueprotein turning into a bunch of ***
PostPosted: Thu Jan 05, 2012 7:51 pm 
Offline
Manatee
User avatar

Joined: Tue Apr 17, 2007 6:53 am
Posts: 250
Location: Virginia
trueprotein.com got my order wrong

went for 100% gemma, they shipped me 1/2 leucine 1/2 caseinate.

what weirds me out is that gemma is high in leucine, and i got natural strawberry flavor on it, which makes me think of the last order from them being premium strawberry. paranoia is telling me they did this to harass me for being vegan. i emailed them about it.
thought it was noteworthy..
plus it took 9 days for them to get it to me, which is weird

_________________
facebook.com/awaken375


Top
 Profile  
 
 Post subject: Re: trueprotein turning into a bunch of ***
PostPosted: Thu Jan 05, 2012 9:20 pm 
Offline
Stegosaurus
User avatar

Joined: Mon Apr 13, 2009 10:28 pm
Posts: 3588
Location: San Jose, CA
I'm really sorry that happened, it sounds like a frustrating situation.

I haven't ordered from them in quite awhile, but I never had any issues and certainly didn't feel like I was being harassed for being vegan.

_________________
vegan for the win!


Top
 Profile  
 
 Post subject: Re: trueprotein turning into a bunch of ***
PostPosted: Thu Jan 05, 2012 10:17 pm 
Offline
Gorilla
User avatar

Joined: Sat Oct 08, 2011 11:10 am
Posts: 501
Location: Cleveland, OH
Hopefully it's just a mistake - they are pretty clear about which blends/proteins are/aren't vegan so I don't see why they'd be hassling vegans. Plus, I'm sure that non-vegans order vegan proteins as well. Though, if this is a reoccurring them, I'll be super bummed out.

Guess it's convenient I need to place my order tomorrow. I'll let you know how it goes. Ha.

_________________
"When in doubt, squat and run hills." - Jim Wendler

IRON MNTN // LOG


Top
 Profile  
 
 Post subject: Re: trueprotein turning into a bunch of ***
PostPosted: Sat Jan 07, 2012 1:20 am 
Offline
Manatee
User avatar

Joined: Fri Sep 16, 2005 11:43 am
Posts: 402
Location: Indiana
It was most likely an honest mistake.
Thinking otherwise is stupid.

My only complaint is that the shipping could be faster.

_________________
http://www.facebook.com/chriszibutis
http://www.christopherzphoto.com/blog/
http://www.howsoonisnow.storenvy.com


Top
 Profile  
 
 Post subject: Re: trueprotein turning into a bunch of ***
PostPosted: Sat Jan 07, 2012 1:37 am 
Offline
Gorilla
User avatar

Joined: Sat Oct 08, 2011 11:10 am
Posts: 501
Location: Cleveland, OH
xChrisZx wrote:
My only complaint is that the shipping could be faster.


Agreed. I think from here on out, I'm going to order for months at a time instead of just one month so I don't have to end up buying other powders until it gets to my door since there's always about a week delay. Though, for the amount of money I end up saving in the long run, I can't really complain.

_________________
"When in doubt, squat and run hills." - Jim Wendler

IRON MNTN // LOG


Top
 Profile  
 
 Post subject: Re: trueprotein turning into a bunch of ***
PostPosted: Sat Jan 07, 2012 2:36 am 
Offline
Manatee
User avatar

Joined: Tue Apr 17, 2007 6:53 am
Posts: 250
Location: Virginia
Good morning John and thanks for the e-mail, we were about to contact you as we just received notification from the customer that received your order of the mistake. We will be issuing out a replacement for your order today with overnight shipping, along with a pre-paid return shipping tag for the existing material that you received.

We apologize for the inconvenience, but we appreciate your patience and understanding, and we will have those materials out to you immediately,

-Carl

_________________
facebook.com/awaken375


Top
 Profile  
 
 Post subject: Re: trueprotein turning into a bunch of ***
PostPosted: Sun Jan 08, 2012 11:06 pm 
Offline
Manatee
User avatar

Joined: Fri Sep 16, 2005 11:43 am
Posts: 402
Location: Indiana
vegansludge wrote:
xChrisZx wrote:
My only complaint is that the shipping could be faster.


Agreed. I think from here on out, I'm going to order for months at a time instead of just one month so I don't have to end up buying other powders until it gets to my door since there's always about a week delay. Though, for the amount of money I end up saving in the long run, I can't really complain.


I have been thinking about doing the same.
Order 10 pounds at first, once I get down to 5 order another 5 and keep doing that from there.

You know there are always 5% discount codes right?

_________________
http://www.facebook.com/chriszibutis
http://www.christopherzphoto.com/blog/
http://www.howsoonisnow.storenvy.com


Top
 Profile  
 
 Post subject: Re: trueprotein turning into a bunch of ***
PostPosted: Mon Jan 09, 2012 12:34 am 
Offline
Elephant
User avatar

Joined: Fri Aug 15, 2008 10:06 pm
Posts: 1972
they've always been great with my vegan orders. just got one of custom stuff, as a matter of fact, and it was all fine. i would think they wouldn't want to be alienating their vegan customer base since they started marketing a vegan meal replacement.

_________________
Radical simply means "grasping things at the root." - Angela Davis


Top
 Profile  
 
 Post subject: Re: trueprotein turning into a bunch of ***
PostPosted: Mon Jan 09, 2012 10:31 am 
Offline
Gorilla
User avatar

Joined: Sat Oct 08, 2011 11:10 am
Posts: 501
Location: Cleveland, OH
xChrisZx wrote:
vegansludge wrote:
xChrisZx wrote:
My only complaint is that the shipping could be faster.


Agreed. I think from here on out, I'm going to order for months at a time instead of just one month so I don't have to end up buying other powders until it gets to my door since there's always about a week delay. Though, for the amount of money I end up saving in the long run, I can't really complain.


I have been thinking about doing the same.
Order 10 pounds at first, once I get down to 5 order another 5 and keep doing that from there.

You know there are always 5% discount codes right?


I always forget about them. I haven't placed my order yet because I've been debating between getting some additional flavor packs or just buying some Amazing Grass Superfood to throw in there to make sure I'm covering all my bases (plus, their orange dreamsicle flavor is so fucking tasty).

_________________
"When in doubt, squat and run hills." - Jim Wendler

IRON MNTN // LOG


Top
 Profile  
 
 Post subject: Re: trueprotein turning into a bunch of ***
PostPosted: Mon Jan 09, 2012 9:53 pm 
Offline
Manatee
User avatar

Joined: Tue Apr 17, 2007 6:53 am
Posts: 250
Location: Virginia
My lime flavor gemma arrived. It is excellent.
One of the best I've had so far. I'd avoid the strawberry cheesecake one, it starts feeling too rich in the mouth if you eat it every day.

_________________
facebook.com/awaken375


Top
 Profile  
 
 Post subject: Re: trueprotein turning into a bunch of ***
PostPosted: Wed Jan 11, 2012 3:56 pm 
Offline
Rabbit

Joined: Sun Aug 08, 2010 7:06 am
Posts: 117
FYI: check the weight of the items you receive from them. I bought BCAAs and the weight was way less then I should have received. They did send me an extra pound free of charge but it sucks that they didn't just give me what I paid for in the first place.

I also received someone else's order at first and had to pack it back up and mail it UPS to the person it was suppose to go to. So my order took a long time to actually get to me.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 11 posts ] 

All times are UTC - 5 hours


Who is online

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  



{ ASACP_CREDITS }
{ ASACP_CREDITS }
{ ASACP_CREDITS } Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group